Today we were paid a visit by the lovely, Molly Rigby of Idaho Independent Bank. As if Molly’s unexpected visit wasn’t nice enough, she also brought us a pie in honor or President’s Day this coming Monday. We like pie just as much as the next person but what was really great about this visit is that she took the time out of her day to hand deliver this to us and have a face to face conversation. Molly is a busy lady, she could have just as easily had that pie delivered and sent us an email but she didn’t. We are all busy. We have meetings to attend, emails to return, etc. So, when someone takes the time out of their busy schedule to show their appreciation to you as a client and/or vendor (we just so happen to be both) we take notice. As time goes on these small gestures seem to be becoming a thing of the past. Hand written notes, cards, even an actual PHONE call versus an email are hard to come by at times. Though these things may seem to be more time consuming, they are a simple gesture that end up being a large investment in relationships in the long run.
Thanks, Molly! We appreciate the gesture, and the pie, very much.